At Zark Home, we get your orders out the door fast so your new home décor arrives when you need it.
Orders placed before 2:00 PM (GMT-5) are processed the same day. Processing typically takes 0–3 business days (Monday–Friday), and delivery takes about 7–9 business days (Monday–Friday) from shipment. All orders ship free within the United States.
Order Processing
Place your order and you'll get a confirmation email right away. We'll then review and pack everything up for shipment. Most orders are ready to ship within 0–3 business days (Monday–Friday). Orders placed before 2:00 PM might ship even faster, while those placed later in the day typically start processing the next business day.
Delivery Information
Once your order is packed, it heads to one of our shipping partners. You can expect delivery in about 7–9 business days (Monday–Friday) from when it ships. All U.S. orders ship free with standard shipping, and you'll see the exact cost at checkout before you pay.
Shipping Partners
We partner with trusted carriers like USPS, UPS, and FedEx to get your package where it needs to go. Which carrier handles your order depends on where you live, how big your package is, and what's available. You'll see which one has your shipment once it's on its way.
Tracking Your Order
As soon as your package leaves our warehouse, you'll get a shipping email with tracking info. It might take a little while for tracking updates to show up, but you can check your shipment anytime on our tracking page.
Delivery Delays
We do our best to hit our delivery dates, but sometimes things happen, bad weather, busy carrier schedules, holidays, or address issues can cause delays. If your order doesn't arrive on time, check your tracking and give it a few more business days. If it's still not there, reach out to us and we'll help figure out what's going on.
Order Cancellation
Need to cancel? Get in touch with us right away. We can only cancel orders that haven't started processing or shipped yet. If your order's already on the way, you can request a return once it arrives.
Damaged or Wrong Items
If something arrives damaged or it's not what you ordered, let us know at support@zarkhome.com. Send us some photos of the item and packaging so we can take a look. We'll work out a solution and get you taken care of.