Privacy Policy
1. Information We Collect
When you place an order with Zark Home, we collect the information necessary to process and deliver your purchase. This may include your name, billing address, shipping address, email address, telephone number, and information required to verify payments and prevent fraud.
When you visit our website, certain information is collected automatically through standard web technologies. This may include your IP address, browser type, device information, approximate location, referral sources, and browsing activity on our website. This information helps us maintain website functionality, improve performance, and better understand how visitors interact with our store.
If you choose to subscribe to our newsletter or marketing communications, we may send updates, promotions, product announcements, and other relevant information. You can unsubscribe at any time using the link provided in our emails.
2. How We Use Your Information
Zark Home uses personal information to process orders, arrange deliveries, provide customer support, verify transactions, and maintain website security. Information may also be used to improve our products, services, and customer experience.
Where required by applicable law, we will request your consent before using personal information for marketing purposes or any activity unrelated to fulfilling your request.
You may request access to, correction of, or deletion of your personal information by contacting us at support@zarkhome.com. We may need to verify your identity before processing certain requests.
3. Legal Requirements
We may disclose personal information when required to comply with legal obligations, respond to lawful requests, protect our rights, investigate suspected violations, or enforce our policies and agreements.
4. Shopify Platform and Payment Processing
Zark Home operates on the Shopify platform, which provides the e-commerce infrastructure used to manage our online store and process customer orders.
Information submitted through our website may be stored and processed within Shopify's systems. Shopify maintains its own privacy and security practices, which can be reviewed here:
Shopify Privacy Policy
Shopify Terms of Service
Payments are processed through trusted payment providers available during checkout. Payment information is encrypted during transmission and handled according to the security standards of the selected payment provider. Zark Home does not store complete payment card information on its own servers.
5. Third-Party Service Providers
To operate our business, we may share limited information with trusted service providers such as payment processors, shipping companies, analytics providers, and customer support platforms. These providers receive only the information necessary to perform their services.
When interacting with third-party services, their own terms and privacy policies apply.
6. External Websites
Our website may contain links to external websites operated by third parties. We are not responsible for the content, privacy practices, or security measures of those websites. We encourage users to review the privacy policies of any external sites they visit.
7. Analytics
We use analytics tools, including Google Analytics, to better understand visitor behavior and improve website performance. These tools help us evaluate traffic patterns, popular pages, and overall user experience.
8. Data Security
We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, misuse, disclosure, or loss. While no online system can guarantee absolute security, we take appropriate precautions to help safeguard customer information.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support essential website functions, remember preferences, analyze website usage, and improve performance.
Most web browsers allow you to control, block, or delete cookies through browser settings. Please note that disabling cookies may affect certain website features and checkout functionality.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or technology. Any updates will be posted on this page and become effective upon publication.
If Zark Home undergoes a business transfer, merger, acquisition, or reorganization, customer information may be transferred as part of that transaction where permitted by law.
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at support@zarkhome.com.